Shipping Policy

Last Updated: October 2026

Every Los Orgánicos Tour garment is made to order in Los Angeles, California. This policy explains production, shipment, tracking, and delivery for orders within the United States and worldwide.

Where We Ship

We ship to eligible addresses in the United States and worldwide. International orders ship with DHL Express, FedEx, or DHL eCommerce, depending on your destination. The shipping options available for your country appear at checkout.

If you have questions about shipping to your country, contact us at losorganicostour@gmail.com.

Production and Processing

Please allow 10 business days for made-to-order production in Los Angeles, California. Production begins after your order is confirmed. This production period is separate from carrier transit after shipment. Business days are Monday through Friday, excluding holidays.

If we expect to exceed the stated production timeframe, we will contact you with an updated estimated shipment date. You may accept the revised date or cancel the unshipped order for a refund.

Estimated Carrier Transit Time

After production, U.S. shipping takes an estimated 3–5 business days, for a total estimated delivery time of 13–15 business days from purchase (about 3 weeks). For most international destinations, transit takes an estimated 5–12 business days after production, for a total estimated delivery time of 15–22 business days from purchase. Some destinations may take longer. Delivery times are estimates and may be affected by destination, customs processing, weather, holidays, or carrier delays.

Shipping Cost

We offer free standard shipping to eligible U.S. addresses. International shipping is calculated automatically at checkout based on destination, carrier, weight, and package size. The available shipping methods and final shipping cost are displayed at checkout before payment.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, and fees charged by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost unless explicitly stated at checkout.

Customs policies vary by country. We recommend contacting your local customs office for more information before placing an international order.

Tracking

When an order ships, we will send tracking information to the email used at checkout when tracking is available. Tracking can take up to 48 hours to begin updating after the carrier receives a package.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address, including any information required for international customs clearance. Contact us as soon as possible if a correction is needed. Address changes cannot be guaranteed once production or fulfillment has begun.

Order Cancellations

Because our garments are made to order, cancellation requests must be submitted within 24 hours of purchase. Cancellation is not guaranteed after production has started.