Payment Policy

Last Updated: September 2026

Los Orgánicos Tour aims to provide customers with a clear and secure payment process when purchasing products through our online store.

Payment Methods

Payment methods available to customers are displayed during the Shopify checkout process. Only payment methods that are actually available and supported at checkout should be used to complete a purchase.

Currency

Our product prices are displayed in U.S. dollars (USD) by default. Customers shopping from our international markets may see prices converted into their local currency at checkout.

Applicable taxes and other charges are calculated and displayed during checkout where applicable.

Customs Duties and Import Taxes

International orders may be subject to customs duties, import taxes, and fees charged by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost unless explicitly stated at checkout.

Payment Authorization

Payment must be successfully authorized before production or fulfillment begins. If a payment cannot be successfully authorized, the order may not be processed until the payment issue has been resolved.

Order Confirmation

After a successful purchase, customers will receive an order confirmation. Customers should review the confirmation and contact us as soon as possible if they identify an error.

Payment Security

Payment information is processed through the applicable payment-processing systems provided through our ecommerce platform and payment providers. Customers should only enter payment information through the secure checkout provided on our website.

Pricing Errors

We make reasonable efforts to display accurate product prices and information. If a significant pricing or product-information error is identified, we may contact the customer before proceeding with the affected order or cancel and refund the order when appropriate.

Refunds

Approved refunds are handled according to our Refund Policy and are issued to the original payment method. Please see our Refund Policy for complete information about refund eligibility and processing times.