Payment Policy
Last Updated: August 2026
Los Orgánicos Tour aims to provide customers with a clear and secure payment process when purchasing products through our online store.
Payment Methods
Payment methods available to customers are displayed during the Shopify checkout process.
Only payment methods that are actually available and supported at checkout should be used to complete a purchase.
Currency
Our product prices are displayed in U.S. dollars (USD) unless otherwise indicated.
Applicable taxes and other charges are calculated and displayed during checkout where applicable.
Payment Authorization
Payment must be successfully authorized before production or fulfillment begins.
If a payment cannot be successfully authorized, the order may not be processed until the payment issue has been resolved.
Order Confirmation
After a successful purchase, customers will receive an order confirmation.
Customers should review the confirmation and contact us as soon as possible if they identify an error.
Payment Security
Payment information is processed through the applicable payment-processing systems provided through our ecommerce platform and payment providers.
Customers should only enter payment information through the secure checkout provided on our website.
Pricing Errors
We make reasonable efforts to display accurate product prices and information.
If a significant pricing or product-information error is identified, we may contact the customer before proceeding with the affected order or cancel and refund the order when appropriate.
Refunds
Approved refunds are handled according to our Refund Policy.
Approved refunds are issued to the original payment method.
Please see our Refund Policy for complete information about refund eligibility and processing times.
Contact
If you have a question about a payment or order, please contact:
Los Orgánicos Tour
Email: info@losorganicostour.com
Phone: +1 323-571-4002
Customer Service Hours: Monday-Friday, 6:00 AM-4:30 PM PT